About Us - Professional Sign Services

About Us

Our mission is to become one of the nation’s top-ranking Sign and Lighting companies. Professional Sign Services is committed to leading the industry in customer satisfaction.  We will meet and exceed customer expectations through our project management expertise, install and maintenance services, best in breed sign and lighting offerings. We will complete projects on time and on budget. We will continue to utilize new technologies as they develop in our industry and to pursue new and emerging markets that are driven by technology, tools and techniques that advance our efficiency and quality to our customers. We pledge to maintain our progressive business philosophies and pursue unique and challenging projects that exceed our customer expectations.

Our Culture

These ten culture points encompass the character of Professional Sign Services. They underscore our commitment to people, professionalism, and accountability. They define us as a company and delineate where we are not willing to compromise. These make Professional Sign Services who we are today.

Professionalism

All PSS personal will conduct themselves in a professional manner. They will maintain a positive attitude and will be organized and tidy with equipment, tools and workspace. They will be disciplined to be on time and efficient in their activities.

“It’s not the job you do, it’s how you do the job!”

Integrity

Customers, vendors, and suppliers will be able to count on Professional Sign Services management and personnel will adhere to the strictest moral and ethical codes of business conduct. We will always use the best in breed materials and techniques.

“Integrity is doing the right thing even when no one is watching!”

Quality

Professional Sign Services workmanship and materials will be among the best in the industry.

“Nobody raves about average!”

Dependability

Professional Sign Services management and personnel to be reliable and trustworthy at every exchange. We will meet our scheduled deadlines and will be on-time for meetings and appointments.

“The greatest ability is dependability!”

Customer Service

Professional Sign Services is committed to total customer satisfaction. We pledge to meet or exceed customer expectations on every project, and we will take extra steps to communicate to our customer details of what we do to provide such good service.

“It takes months to find a customer and seconds to lose one!”

Community

Professional Sign Services is commitment to the communities where we work and live. We will continue to give back to those in need both financially and through volunteerism.

“You have two hands. One to help yourself, the second to help others!”

Employees

Professional Sign Services recognizes that its greatest asset is its people. We pledge to treat each employee with integrity. We will offer competitive compensation packages and provide the best tools, equipment and training across each segment of the trade. We will maintain a corporate culture where new ideas and innovative thinking are welcome and rewarded.

“Coming together is a beginning; keeping together is progress; working together is success!”

Safety

Professional Sign Services is committed to its role to make its customers and employees safe. We will use safety practices at project job sites and the safety culture within the sign and lighting industry as a whole. We will continue to teach safety to all our employees.

“Working safely may get old, but so do those to practice it!”

Leadership & Innovation

Professional Sign Services is committed to its role as an industry leader and innovator. Customers can rely on us to remain a step ahead of the curve regarding industry safety advancements and workforce training, to utilize proven technologies on their projects, and to be on the ground floor of industry standards for new and emerging markets.

“Leadership is about vision and responsibility, no power!”

Versatility

As a full-service sign and lighting company, Professional Sign Services will continue move into emerging markets and we will be flexible to adapt to the changing technologies and opportunities. We will embrace change. We will be resourceful in solutions to problems.

“Change is the only constant in life. One’s ability to adapt to those changes will determine your success in life!”

“Professional Sign Services has been such a pleasure to work with. They go above and beyond to get all of our projects completed on time and do so in the most professional manor. Their staff and field technicians are knowledgeable and have a mind for on-site problem solving to help come up with a solution to any issues that may arise. I consider PSS to be an invaluable partner who helps me meet my customer’s expectations with every project that they touch.”

Wanda Yarborough
Project Manager for Atlas

“Professional Sign Services’s team is the perfect partner for our company’s largest national construction-based project. Their attention to detail and knowledge allowed our joint efforts to exceed our client’s expectation and we look forward to partnering again on future projects.”

Elise Fine
Project Manager for Bailiwick

“I have been working with Professional Sign Services now for 3+ years. The whole team you deal with is very professional. This is a company that does what they say they will do. All jobs I have partnered with them on came in on budget, and on time.”

“The install crew is awesome. If an issues arise in the field, they think on their feet and come up with solutions, not excuses. I would highly recommend Professional Sign Services for all your signage and lighting needs.”

Kevin Horne
Senior Program Manager for Stratus